Your information
Privacy Policy
Who is responsible for your data?
ProVolt Solutions Ltd, based in Northampton, is the data controller for enquiries made through this website. Contact info@provoltsolutions.co.uk or call 01604 696096 about your personal information.
What we collect and why
The quote form collects your service choice, property type, area, postcode, timescale, name, phone, email, optional message and the page used to submit it. We use this information to respond, assess your requirements, prepare a quote and arrange requested work. Our lawful basis is taking steps at your request before entering a contract, and legitimate interests in handling business enquiries and preventing abuse. Please do not include sensitive personal information.
Sharing and security
Enquiry details are sent securely to our configured enquiry receiver and may be processed by service providers handling website hosting and enquiry delivery on our behalf. We do not sell your personal information. Where processing takes place outside the UK, appropriate UK data protection safeguards must apply. Access is limited to people who need the information to handle your enquiry or work.
How long we keep it
We retain enquiry information only for as long as needed to respond and manage the resulting work, resolve queries or meet legal obligations. You can ask us about the retention period relevant to your enquiry.
Your rights
Under UK GDPR you may request access, correction, deletion, restriction or portability of your information, and object to processing based on legitimate interests. These rights depend on the circumstances. Contact us to exercise them. You can complain to the Information Commissioner's Office at ico.org.uk.
Cookies and external services
This website does not set non-essential analytics or advertising cookies. The quote form does not use browser storage. Fonts are requested from Google Fonts, which receives the connection information needed to deliver them. Any future non-essential cookies will require consent before being used.